Skip to main content
When a customer buys, your shop tells Lekalao. Lekalao credits the sale to the last e-mail that could have caused it, and the campaign’s statistics show its revenue.

Report a sale

Answer:
201 for a new sale; 200 when the reference already existed and the sale was updated. 404 when the address is on no list.

How a sale is credited

Among the e-mails sent to that person in the 14 days before the sale (the installation can change the window) and which they opened or clicked, Lekalao takes:
  1. the one with the most clicks;
  2. on a tie, the most recent one.
Campaigns and automation e-mails both count, A/B variants included. With no e-mail that fits, the sale is recorded with "attributed": false and counts for no campaign.

Refunds

The sale leaves the figures. For a partial refund, report the same reference again with the new amount.

Good habits

  • Report the sale once it is paid, from the server, not from the thank-you page a customer can reload.
  • Always send a reference: repeats and duplicates then inflate nothing.
  • Keep one currency per team if you want totals that read well.