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Tags live in the Tags tab of a list. Each tag belongs to its list.

Two kinds of tag

A preference tag may have a public name and a description: that is what the subscriber reads on their page. They can add it to themselves or take it off, and there is an unsubscribe link for one tag alone.

Create, rename, delete

New tag: a name unique within the list, and a kind. The pencil on a row renames it or changes its kind. The bin deletes the tag and takes it off every subscriber who carried it, after a confirmation. The table says how many subscribers carry each tag.

Adding tags

  • on a subscriber’s record;
  • in bulk from the subscriber table (add a tag, remove a tag);
  • during an import, for every line or from a column;
  • through the subscription form (only tags that already exist on the list);
  • through an automation action;
  • through the API.
Adding or removing a tag can start an automation (“A tag is added”) and tell your applications through an outgoing webhook. It is the simplest way to tie an event on your site to a journey of e-mails.